June 17, 2008
FOR IMMEDIATE RELEASE
Aplicor Receives 2008 IP Contact Center Technology Pioneer Award
Boca Raton, Florida, June 16, 2008 - Aplicor, Inc., a software manufacturer of on-demand CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) business software systems, was today awarded the 2008 IP Contact Center Technology Pioneer Award by Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.
"Aplicor has proven to our editorial team at Customer Interaction Solutions, that the company's on-demand CRM system is a groundbreaking IP contact center technology. Aplicor has been designed with the needs of the contact center market in mind and the potential of IP behind it and deserves this significant honor," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of CIS. "With technology as the key to the success of any call center, it is my pleasure to recognize Aplicor for bringing advanced, pioneering technologies to market while providing high quality and superior applications."
The Technology Pioneer Award was based upon the successful customer utilization of Aplicor's enterprise-wide software as a service solution as evidenced in a case study and supporting references for a global customer operating from nine countries. The case study reviewed the global implementation process and production metrics including ROI for both the front office customer relationship management suite as well as the back office enterprise resource planning software suite.
Aplicor and the IP Contact Center Technology Pioneer Award will be highlighted in the July, 2008 issue of Customer Interaction Solutions magazine.
About CIS
Customer Interaction Solutions® has been the premier publication in the CRM, call center and teleservices industries since 1982. TMC, publisher of Customer Information Systems (CIS) magazine, has been publishing high-technology publications for over 30 years. Described as "The Bible of the Industry" by The Wall Street Journal and "The standard industry source" by FORTUNE Magazine, TMC and Customer Information Solutions magazine is a leading full-service media organization which enjoys tremendous growth and reach into the CRM marketplace. With over 70,000 BPA-audited CRM industry subscribers and often referred to as 'The most trusted name in CRM, contact centers, teleservices and customer care since 1982', CIS is a dominating industry resource and is highly recognized by the CRM community as a publication with the highest standard of ethics and professional journalism.
About Aplicor
Aplicor is a global software publisher of subscription-based and hosted CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) on-demand business software solutions for high growth, middle-market and enterprise organizations. The CRM application benefits clients by improving marketing effectiveness, increasing sales win rates, growing customer share and decreasing customer churn. The ERP application provides integrated back office financial accounting, project accounting, distribution, manufacturing and human resources software solutions. The company’s business applications distinguish themselves by providing unique and fundamental shifts from data management to process automation, reporting to Business Intelligence (BI), and a one-size-fits-all shared hosting platform to an isolated tenancy hosting model which includes System Autonomy. Aplicor is the most independently awarded SaaS business software solution, has achieved the highest average user count in the hosting industry and is the only CRM and ERP hosting provider with a 100 percent uptime history.
Aplicor is a registered trademark. All other trademarks and products mentioned in this release are registered trademarks or trademarks of their respective holders.
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